Duda Status

Duda System Health Check

All Systems Operational

About This Site

This is Duda's status page, where you can get updates on how our systems are doing. If there are interruptions to service, we will post a note here.

As always, if you are experiencing any issues with Duda, don't hesitate to get in touch with us at support@duda.co and we'll get back to you as soon as we can.

Responsive Sites Operational

Editor Operational

API Operational

Mobile only sites Operational

Sandbox Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

Editor/API Uptime

Fetching

Responsive Sites Uptime

Fetching

Mobile-only Sites Uptime

Fetching

Past Incidents

Jan 28, 2020

No incidents reported today.

Jan 27, 2020

No incidents reported.

Jan 26, 2020

No incidents reported.

Jan 25, 2020

No incidents reported.

Jan 24, 2020

No incidents reported.

Jan 23, 2020

No incidents reported.

Jan 22, 2020

No incidents reported.

Jan 21, 2020

No incidents reported.

Jan 20, 2020

No incidents reported.

Jan 19, 2020

No incidents reported.

Jan 18, 2020

No incidents reported.

Jan 17, 2020

No incidents reported.

Jan 16, 2020

Orders are not displayed in the Control Panels

Resolved - Ecwid reported that a fix has been released and from now on all the orders should display in “My sales” section in the Control Panels desktop version and in Orders section in the mobile app with no issues.

We are still monitoring all the systems to make sure that the issue won't recur.
Jan 16, 08:57 PST

Update - We are continuing to work on a fix for this issue.
Jan 16, 08:16 PST

Identified - This issue was reported by ECWID and can be also monitored on https://status.ecwid.com/ . At this moment orders placed in 2019 aren’t displayed in the “My sales” section in the Control Panels on the desktop version. The stores and checkout pages are well-operating, so you should be getting new orders as usual. It is just that you can’t view them in the Control Panel.

ECWID is urgently looking into this. In the meantime, you can check for order details in the email notifications. When a customer places an order, you will receive an email with the order details.
Jan 16, 08:14 PST

Jan 15, 2020

No incidents reported.

Jan 14, 2020

No incidents reported.