Partial outage for eCommerce integration

Incident Report for Duda

Resolved

This incident has been resolved.

Posted May 20, 2022 - 04:47 PDT

Monitoring

A fix has been implemented and we are monitoring the results. All areas of the platform and sites are operational.

Posted May 20, 2022 - 03:22 PDT

Update

We are continuing to investigate this issue.

Posted May 20, 2022 - 02:48 PDT

Investigating

We are currently investigating an issue that is affecting sites with eCommerce integrations. The issue may affect loading time of the editor for site with stores, as well as the store management panel and the store pages in live sites.

Posted May 20, 2022 - 02:44 PDT

This incident affected: Responsive Sites, Editor, and eCommerce.